FAQ

Still have questions? Please give us a call at (800) 955-8247 or visit our contact page.

Company

How long have you been in business?

4EverBricks has been in business since 1975; we're a family owned and operated business. We're not only a brick engraving company but also one of the country's largest providers of pet memorial products.

In our 40+ years of operation, we have produced and shipped millions of custom engraved products throughout the United States and numerous other countries as well.

Is your business BBB rated?

Our parent company carries an A+ rating with the Better Business Bureau. We have over 5,000 5 star reviews which can be viewed here.

Fulfillment

Is shipping really free?

Standard ground shipping within the continental US is ALWAYS free with all orders of 5 or more bricks.

Standard ground shipping within the continental US is ALWAYS free with all orders of five or more bricks. Shipments of less than five bricks are charged a small order fee which includes shipping.

How are the bricks shipped?

Smaller orders are shipped via UPS or USPS in boxes. Larger orders are shipped via freight on a pallet(s).

How long will it take to get my order?

We have the BEST turnaround time in the industry. Our standard production time is 1-3 weeks and we ship as soon as your order is paid in full.

You will receive an email with tracking information once your order has shipped and the freight company will make arrangements with you for delivery.

Promises

Are there really no contracts?

Yes, we do not require a contract, we know you will be completely satisfied with our services, (products, engraving, marketing and customer service!)

We have happy customers, just read our testimonials and you will see. We would be happy to prepare a contract should your organization require or desire one.

Is there really no minimum order?

Yes, there are no minimum order sizes. Our standard pricing of $19.50 per brick with free shipping requires a minimum order of five bricks.

Please see our pricing page for total cost on orders of less than 5.

What is the guarantee on laser engraved bricks?

Providing that the bricks were installed properly... 4EverBricks guarantees the engraving quality and legibility of the lettering of the bricks we engrave.

Our guarantee is limited to the replacement of the bricks at our expense and we do not cover installation.

What is the guarantee on sand blasted bricks?

Providing that the bricks were installed properly... 4EverBricks guarantees the engraving quality and legibility of the lettering for a period of five years from our initial shipment on the bricks we engrave.

Our guarantee is limited to the replacement of the bricks at our expense and we do not cover installation.

The Sales Channel

How do my donors order?

Your donors may order through either the free website or free paper order forms for that we provide for you.

Is my free donor website secure?

Yes, all credit card payments are processed securely.

In addition, all of our websites use secure encrypted data transfer protocols (https) to further protect your donors data. You will know your website is secure by noting the lock in the upper left of your browser's navigation bar.

Further yet, we provide End-to-end PCI compliance.

What is the fee for online ordering?

WE do not have any charges for the online ordering. The credit charge processors typically charge 2-3% of the transaction amount + 30 cents per transaction.

Strategy & Marketing

Do we receive free order forms?

4EverBricks art staff prepares a free, custom order form for you. A short five minute call to discuss your program is all we need to start.

We will prepare as many drafts as necessary to assure your complete happiness with the final product. When complete, we will provide a PDF file for you to duplicate an distribute to your donors.

How should we send you the orders that don't come from the free website?

You can send them by email, fax, mail - whichever way is easiest for you!

We have also developed an Excel spreadsheet to allow you to input or proof your bricks prior to production.

How much should we charge donors for their bricks?

You know your donors and their giving habits the best. Every organization and project is unique. Some of our clients charge only $40 for an engraved brick and others charge thousands of dollars for the same size brick.

To maximize your fundraiser's profitability, we suggest the following: offer donors multiple sizes at different price points, this will give everyone the opportunity to participate.

Offer clip art, logos or custom artwork option at a premium prices.

Offer the larger sized bricks as "Corporate Pavers" to business donors and include their business's logo. This is great advertising and community awareness for them.

Please give us a call if you would like more suggestions! We will always be there for you.

Production

How many letters or characters per line of text can be engraved on a brick?

Depending on the font selected, we suggest 20 spaces per line (including blank spaces, letters and characters).

This is our standard for engraved bricks or tiles without clip art. With clip art we suggest no more than 16 spaces per line for 4" x 8" brick or tile.

How about custom logos?

We can engrave clip art from our huge library for just $9.00 per engraving with no set up fees. For custom logos or artwork send us your high resolution (Preferably black and white no shading) file as an attachment to info@4EverBricks.com.

Depending upon the complexity of the custom logo, there will be a charge of $10-$35 per logo to prepare it for engraving.

You can also offer business donors "Corporate Pavers" and include their logo for a significant premium on the donation amount.

Please note that we can custom design brochures to help you market these premium pavers.

Can you engrave our existing bricks or tiles?

Usually yes; but your organization would be responsible for the cost and logistics to get your bricks to us.

We do require a sample brick for testing to be sure the brick quality meets our engraving standards.

Installation

How many pavers will I need for my project?

1. Determine the square feet (length x width) of the area you want to pave.

2. Estimate the number of pavers needed: For 4"x8" pavers ó 4.5 pavers per sq. ft. Add 5% extra for chipped or broken pavers.

How should the bricks be installed?

We recommend contacting a local professional for your brick installation. Most organizations use a sand bed installation for the bricks.

This way blank bricks can be easily removed and replaced with engraved ones allowing you to continue your fundraising campaign for years to come.

Detailed installation information is available in this PDF.

Can you provide us with blank bricks?

Providing non-engraved bricks or tiles for your project is optional.

pdf-steps

Would you like a sample brick?

Please fill in some basic information below, and our customer service team will contact you shortly.

Deliver to 4EverBricks

4EVERBRICK CALCULATOR INSTANTLY COMPUTE YOUR FUNDRAISER POTENTIAL REVENUE

1. Select Price Per Brick or Paver

2. Select Quantity Sold

250 2000

3. Select Donation Price

$100 $500

COST: 0

REVENUE: 0

PROFIT: $0