Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. All refunds and exchanges must be made within 30 days of receipt. We want your order to be made just the way you want it!
If an error has been made on the engraved copy versus the submitted copy to be engraved a replacement will be sent to the Sun City Summerlin Community Association within 7-10 business days. The Sun City Summerlin Community Association will be responsible for the installation of the corrected paver.